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geemong
15 Dec 2021 - 06:21:55
215 Posts
Banks to share premises amid mass branch closures


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More shared banking hubs will open in UK towns and villages as banks continue to close a swathe of branches.

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Major banks have signed a new voluntary agreement which means an independent assessment of local needs will be carried out each time a branch is shut.

These reviews could recommend a shared branch is opened, an ATM installed or a Post Office upgraded. Banks will commit to deliver whatever is recommended.

This should ensure vulnerable customers and businesses have access to cash.

An estimated five million people still rely on cash, and basic banking services are considered key to the survival of notes and coins. For example, small businesses unable to deposit their takings nearby may choose to only accept card, rather than cash, payments.

Each time a core banking service such as a cash machine or bank branch is closed, an assessment will be carried out by Link - the organisation which currently oversees the UK's ATM network.

The review will study the cash needs of the community, such as how easy it is to travel to the nearest alternative service, as well as the demographics and vulnerability of local residents. The criteria are set by a group of banks and consumer representatives.

Assessment trials over the past year will lead to 11 new ATMs, improved cash services in 30 Post Offices, and five new shared banking hubs all opening in early 2022.

At these hubs, run by the Post Office, customers of any bank can access their accounts, deposit cash and cheques, and withdraw money at any time. Trickier enquiries are dealt with by a representative from one of each of the major banks who each visit once a week.

The BBC visited a prototype shared banking hub in Rochford, Essex, earlier this year and was told it had been "a lifeline" for many people living in the area.

Running costs are the same as a small branch, but are shared between different banking groups that use it.

The new shared bank branches are expected to open in Acton in London, Syston in Leicestershire, Knaresborough in North Yorkshire, Carnoustie in Angus, and Brixham in Devon.

They have seen their last banks close and customers tend to have difficult journeys to reach the nearest branch services.

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